Privacy policy

Data protection statement for the EXPERT Stephan Heuser GmbH & Co. KG website (

This data protection statement is valid for the website of the EXPERT Stephan Heuser GmbH & Co. KG, Kniprodestr. 26, 42369 Wuppertal, Germany, (hereinafter known as “EXPERT”) as operator and entity responsible within the meaning of the data protection laws.

We take the protection of your personal data very seriously and adhere to the applicable regulations contained in the data protection laws. The following statement will provide you with an overview of how we ensure this protection and which information is collected, processed, used and, if applicable, passed on, and for which purpose.

Personal data

Personal data relates to particulars concerning the personal and factual circumstances of a specific or identifiable natural person. These particulars include information such as the person’s name and address or contact details such as their telephone number or e-mail address.

Automatic data logging

Any visit you make to our website is logged. Basically, your browser automatically sends us the following data:

  • The IP address currently used by your computer or router
  • Date and time
  • Browser type and version
  • The operating system your computer is using
  • The pages you have viewed
  • The name and size of the file(s) you have requested
  • The URL of the referring website, if applicable

This data is collected for data security purposes, to improve the content of our website and for error analysis. Any further analysis of your data is performed solely for statistical purposes, for instance to ascertain which content was viewed at which time and which pages are most frequently visited. The analysis is always performed anonymously and cannot be traced back to a particular person.

Processing personal data

The use of our Internet website does not basically require the processing of personal data. If you voluntarily send us any of your personal data, e.g. via a message sent to one of the e-mail addresses and contact persons provided on our website, you therefore agree to us storing and using your data. In any such cases, the information will only be processed for the purpose for which you have sent it to us.

Your data will only be passed on to third parties with your explicit consent or to the degree necessary to complete a contract or agreement and/or its technical processing, or to the degree to which we are required to surrender data to authorities or other government institutions in order to comply with statutory regulations or court rulings.

You have the right to revoke any consent you may have given at any time with effect for the future.

If we employ the services of third parties to perform data processing, the contractual relationships are governed by the provisions of the German Data Protection Act. In this case in particular, we ensure that any third parties are committed to maintaining data confidentiality and, furthermore, that all ten points contained in section 11 of the German Data Protection Act (BDSG), which governs the processing of personal data on behalf of customers, are contractually agreed upon.

Please note that any information you send us via e-mail is not encrypted. We are therefore unable to guarantee the confidentiality of any data sent to us using this method. For this reason, if you need to send us confidential data, please always consider using other means of transfer, such as conventional postal services.

Information on the use of cookies

We use so-called cookies on our Internet website. Cookies are small text files that your Internet browser stores and places on your computer. Cookies are used to make visiting our Internet website a user-friendlier experience. They make it possible, for instance, to recognise the user for the duration of their visit without having to continually re-enter their username and password. Cookies do not damage your computer in any way.

If you do not want cookies to be used, you can set your browser so that the storing of cookies is not accepted. However, this can cause an impairment in the functional use of our website.

Information on Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”; these are text files which are stored on your computer to analyse the way you use the website. The information created by the cookie about the way you use this website (including your IP address) is sent to and stored on a Google server in the USA. Google will use this information to evaluate the way you use the website, to collate reports on website activities for the website operator and in order to provide services related to website and internet use.

Google will also transfer this information to third parties where this is required by law or where such data are processed on behalf of Google by third parties. In no circumstances will Google combine your IP address with other Google data. You can change your browser settings to prevent cookies from being installed; however, if you do this you may find that you are unable to make full use of functions on the website. By using this website you declare your agreement to the processing of data collected about you by Google in the manner and form and for the purposes described above.

Right to information, deletion and blocking of data

Upon written request we will be happy to provide you with information on any data we have stored pertaining to you personally, its origin, the purpose for which the data is stored and any recipients of this data. Furthermore, you can demand the correction of incorrectly stored data. You also have the right to have your data deleted, assuming there are no reasonable grounds to the contrary, such as the existence of a contractual relationship or the requirement to comply with retention periods. Instead of deletion, you may have a right to block your data.

Liability for our own content

We have prepared the content of our website with the greatest care. However, we cannot guarantee that this content is correct, complete and up to date. As a service provider, we are legally responsible for the content that we have personally placed on our website pursuant to section 7 subsection 1 of the German Telemedia Act (TMG).

Up-to-dateness of information

All of the information provided on this website has been verified with great care. However, we do not accept liability for the content of our own website always being correct, complete and up to date. Whenever we introduce new products or services, if Internet procedures change or if there are improvements to Internet and/or IT security technology, this data protection statement is updated. For this reason, we reserve the right to make changes to or supplement the statement as the need arises. We will publish the changes here on this page. For this reason, you should visit this website regularly in order to be informed of the latest version of the data protection statement.

Information regarding our data protection officer

If you have any queries or issues relating to data protection, please contact our company as follow:

by Email to:

or by Mail to: EXPERT Stephan Heuser GmbH & Co. KG, Kniprodestr. 26, D-42369 Wuppertal / Germany

Sie können außerdem eine erteilte Einwilligung jederzeit auch im Gesamten durch eine Mitteilung, die an keine besondere Form gebunden ist, an die nachfolgend aufgeführten Kontaktdaten widerrufen:

by Email to:

or by Mail to: EXPERT Stephan Heuser GmbH & Co. KG, Kniprodestr. 26, D-42369 Wuppertal / Germany